A picture of scenery with fall trees framing around a body of water

Online (Virtual) Sessions Info

How Online Sessions Work

I use Google Meet for online therapy sessions, which is HIPAA compliant under Google Business. I often send handouts via email to my clients to help with learning about emotions, neuroscience, the mind-body connection, grounding and mindfulness skills, and many other important things. I also use Jane software for intake paperwork, secure client payment, scheduling, and other administrative needs.

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Jane Software Account

After we figure out if we are a good fit, I will send you a link to make a Jane account where you will be able to:

Set up a login for your therapy account

Fill out new client paperwork

Pay for sessions

Look at or print out receipts

Look at your scheduled appointment times

Be able to reschedule, if more than
24 hours before sessions

Tech Issues and Troubleshooting

In case of tech issues, no need to panic:

If the session is interrupted and you are not having an emergency, try to either reconnect to the session and/or send me an email message. If we are unable to reconnect to the session, I will attempt to send you a link in email. If you are still having trouble feel free to call me at 214-233-5695.

Technology Troubleshooting:

Make sure that your device is plugged in, charged, and/or be close to somewhere that you can plug your device in if necessary. Other optional troubleshooting tips:

Restart your computer or device
Make sure the device is plugged in and/or charged
Check that the internet connection is working
Close all other applications and/or tabs
Update your browser
Try connecting with a different device
Have contact information for someone who can provide help if needed